Privacy Policy
Last updated: January 1, 2025
1. Introduction
VedicJivan (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Personal Information
We may collect the following personal information:
- Name, email address, and phone number
- Date of birth, time of birth, and place of birth
- Payment information (processed securely by Razorpay/Stripe)
- Communication preferences
- Any information you provide during consultations
Automatically Collected Information
- IP address and approximate location (for currency detection)
- Browser type and device information
- Pages visited and time spent on our website
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Provide astrology consultations and generate reports
- Process payments and manage appointments
- Send appointment confirmations and reminders
- Deliver course content and track progress
- Respond to your inquiries and support requests
- Improve our website and services
- Send promotional emails (only with your consent)
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Payment data is handled exclusively by PCI-DSS compliant payment processors (Razorpay and Stripe).
5. Third-Party Services
We may share your data with trusted third-party services for the following purposes:
- Payment Processing: Razorpay (India) and Stripe (International)
- Email Communication: For sending transactional emails
- Analytics: To understand website usage patterns
- Cloud Storage: For secure data storage
We do not sell your personal information to third parties.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Request correction of inaccurate data
- Request deletion of your data (subject to legal requirements)
- Withdraw consent for marketing communications
- Lodge a complaint with a data protection authority
7. Cookies
We use cookies to improve your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.
8. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Consultation records are retained for a period of 5 years.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: contact@vedicjivan.com
- Phone: +91 98765 43210